- FAQ'S -
How much is the deposit to secure our wedding with you?
We ask for a non-refundable £100 deposit to secure your booking for all packages.
How long do I have to pay for my package?
All packages must be paid in full 2 weeks prior to your wedding date.
Do you offer payment plans?
We do offer fully flexible payment plans, where you can pay in monthly instalments,
tailored to each of our couples requests.
Can I upgrade at a later date?
If you have booked our photography only package, you can upgrade and add video onto your package up until two weeks prior to your wedding.
Do you bring back up camera's with you?
In the rare event that a technical issue would arise, we always make sure to bring back up cameras, batteries and cards with us, so we are always covered. We have four DSLR bodies (Nikon D850 model) and four videography cameras (Nikon & Panasonic HD Video Camera).
Do you have public liability insurance?
Yes we are fully insured, please get in touch if you need a copy to share with your venue.
What are your qualifications?
Freya is BSc (Hons) degree First Class Qualified, in Photography and Multimedia Studies, awarded by the University of Greenwich, London in 2013.
Freya has also been awarded as a finalist in the Kent Wedding Awards 2020, for the category of Wedding Photographer Of The Year.
Alan has undertaken professional videography training, with various leading videographers in the industry, prior to becoming a full time videographer here at Noteworthy.
A Member of the Guild of Photographers.
Do you offer albums?
Yes, we offer A3 Large albums for £250 extra.
Please enquire for more information.
Do you offer engagement shoots?
With our platinum package you receive a complementary engagement session.
If you want to add an engagement shoot to your package, it is £120 extra.
This 1 hour location shoot, can be at a location of your choice and you will receive a minimum of 50 images via digital download. They will be also included on your wedding day keepsake USB.
Can we print & share online our images?
Yes, You will be delivered hi-res JPEG files on a USB with full online & printing rights.
How long does it take to get our photos/videos?
The day after your wedding day, we will email you to let you know an estimated 'Date of USB delivery',
which is usually around 4-6 weeks after your wedding day.
Around a week prior to your USB delivery date, you will also have some photo previews uploaded online, to share with your friends & family, giving you a sneak peek before you receive all photographs on USB.
Editing takes a little while (this is where the magic happens!), as all photos and video footage is fully edited & enhanced. Photos are imported into Photoshop & Lightroom (photography software) from RAW format images taken from your day and video footage is imported into video editing software (Final Cut Pro) & is fully edited & mixed to music/enhanced, to make sure your wedding day film and photographs look there absolute best!
Do you travel and what is the cost?
We travel all over the UK and abroad to shoot weddings, no where is to far for us here at Noteworthy.
For UK based weddings, anywhere that is 50+ miles from where we are located (DA11), 1 nights accommodation (normally the night prior to your wedding to ensure no traffic/travel issues) as well as an additional travel cost will be applied.
Is your Music Licensed on Wedding Films?
Yes, all music included within your wedding day videography is licenced by the The MCPS/PRS Limited Manufacture License, which is purchased for each individual film on the PRS for music website: https://www.prsformusic.com, this is included with your wedding day package at no extra cost.
Do you cover both the groom and bridal prep?
Yes if you are getting ready at the same venue.
It is not logistically possible if you are getting ready at two different locations.
If you have booked us for our photography only package, as there is two of us, we normally split and Freya will capture bridal prep and Alan will capture the groom prep.
A lot of groomsmen decide they don't want grooms prep captured, which is completely fine, we can do whatever you decide. If you have booked our combined photography and video package, Freya will be shooting photography all day and Alan will be filming video all day, so we need to attend both groom and bridal prep together if you want both covered.
Can we speak to you before the wedding, to go over our plans and get to know each other better?
Yes, all our packages include a pre-wedding consultation at my home & office address either face to face for couples who are local to us, or via Skype for those who are more further a field.
We're quite camera shy, any advice?
We love to capture things as they naturally happen, making sure our couples are as relaxed as possible. We have a very non-obtrusive style, with the idea that both you and your guests will forget we are there and just enjoy the day without worrying about being on camera. We try and avoid shooting anything to staged/posed.
Do you capture the traditional family shots?
Of course, this is a must.
We always ask for the client to supply around 10 group shots to us in advance, to help us organise and structure your guests for photos on the day.
How much in advance do I need to book you?
Ideally as soon as possible, as our couples can book us up to 2/3 years in advance.
Bank holiday and summer dates fill up very quickly, enquire as soon as you can to avoid disappointment!